InandOutmovin LLC
Last updated: [01-01-2026]

1. Information We Collect

We collect information you provide directly to us, including:

  • Full name

  • Email address

  • Phone number

  • Message content

  • Move-related details you share

  • Consent preferences

We also automatically collect limited technical information, including:

  • IP address

  • Browser and device information

  • Interaction timestamps

  • User agent data

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and service requests

  • Provide moving quotes and scheduling assistance

  • Communicate by email, phone, or SMS (with consent)

  • Maintain internal customer records

  • Improve customer service and operations

Some interactions may be assisted by automated systems, including AI tools used to help route messages and summarize conversations for our staff.

3. AI-Assisted Interactions

InandOutmovin uses AI-assisted tools (including our assistant “Riley”) to:

  • Assist with customer communications

  • Summarize conversations

  • Help route inquiries internally

AI tools do not make final decisions, enter contracts, or replace human staff. All services are overseen by our team.

4. Data Storage and Security

Your information is stored securely using industry-standard cloud infrastructure and access controls.
We do not sell your personal information.

Internal notifications (such as alerts to staff) may be generated to ensure timely responses.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information only:

  • With internal staff for operational purposes

  • With service providers supporting our systems (under confidentiality obligations)

  • When required by law

6. Your Choices

You may:

  • Request access to your information

  • Request corrections

  • Request deletion (subject to legal or operational retention requirements)

  • Opt out of SMS communications at any time

7. Contact Us

For privacy questions or requests, contact:
support@inandoutmovin.com

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

In&Outmovin Messaging Terms and Conditions

  1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

  2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at scottmiller@inandoutmovin.com.

  4. Carriers are not liable for delayed or undelivered messages.

  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page. View my privacy policy page at www.inandoutmovin.com and review my current policy meets this criteria.