InandOutmovin LLC
Last updated: [01-01-2026]
1. Information We Collect
We collect information you provide directly to us, including:
Full name
Email address
Phone number
Message content
Move-related details you share
Consent preferences
We also automatically collect limited technical information, including:
IP address
Browser and device information
Interaction timestamps
User agent data
2. How We Use Your Information
We use your information to:
Respond to inquiries and service requests
Provide moving quotes and scheduling assistance
Communicate by email, phone, or SMS (with consent)
Maintain internal customer records
Improve customer service and operations
Some interactions may be assisted by automated systems, including AI tools used to help route messages and summarize conversations for our staff.
3. AI-Assisted Interactions
InandOutmovin uses AI-assisted tools (including our assistant “Riley”) to:
Assist with customer communications
Summarize conversations
Help route inquiries internally
AI tools do not make final decisions, enter contracts, or replace human staff. All services are overseen by our team.
4. Data Storage and Security
Your information is stored securely using industry-standard cloud infrastructure and access controls.
We do not sell your personal information.
Internal notifications (such as alerts to staff) may be generated to ensure timely responses.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information only:
With internal staff for operational purposes
With service providers supporting our systems (under confidentiality obligations)
When required by law
6. Your Choices
You may:
Request access to your information
Request corrections
Request deletion (subject to legal or operational retention requirements)
Opt out of SMS communications at any time
7. Contact Us
For privacy questions or requests, contact:
InandOutmovin LLC
support@inandoutmovin.com