AI DISCLOSURE & USE POLICY (RILEY)

Overview

InandOutmovin uses an AI-assisted system known as Riley to support customer interactions.

What Riley Does

Riley may:

• Assist with chat, SMS, and call handling

• Summarize conversations for internal use

• Help route inquiries to staff

What Riley Does Not Do

Riley does not:

• Enter contracts

• Make final service decisions

• Provide guarantees

• Replace human staff

All AI-assisted interactions are subject to human oversight.